SafeMLS Frequently Asked Questions

How do I obtain a token?

If you do not have a token you can visit the Regional MLS locations Monday through Friday between 8:00 and 5:00

• Corporate Office: 8895 N. Military Trail, Palm Beach Gardens, Fl 33410 e-mail for additional questions:
• JTHS Office: 901 W. Indiantown Road, Jupiter, Fl 33458 e-mail for additional questions:
• RASL Office: 6666 Us Highway 1 e-mail for additional questions:

How do I enroll my token?

Visit The SafeMLS Enrollment Page

What is a PIN?

A PIN (Personal Identification Number) is the 4-digit number, similar to your ATM card PIN number or your Supra Keypad PIN, you choose when you enroll your SafeMLS token. This can be any 4-digit number

How does this work?

It's simple...when you're ready to log in to the MLS system just push the gray button. The SafeMLS token will give you a one-time use password to enter. If you get an error, push the button and get another password

Is that a 5 or an S?

"S" = 5, "I" = 1, 0 = zero

My assistant uses my ID, how can we continue to do this.

It has always been against Regional MLS Rules and Regulations to share IDs and Passwords. Assistants and Secretaries can obtain their own ID. Please visit our Membership page for an application and more information.

Do I need to use my token for all Regional MLS systems?

Currently only the RE/Xplorer system requires the SafeMLS token for log in. The MLXchange and Wyldfyre systems will be converted at a later date. Watch this page for updated information on both these products.

I tried using my token but get the message "Unauthorized".

Check to see that you have the correct date, time, and timezone including daylight or standard time. Then try waiting 3 to 5 minutes before logging in again...making sure to use the password that is showing on the SafeMLS token, and then use the pin # that was entered when you enrolled the token. If you have not enrolled your token do so by visiting the SafeMLS Enrollment Page

I received this error: "Sorry you are currently not authorized to access the system"

Either your session has been timed out or you have been logged off the system by another user. If you are unable to re-login to the system, please contact the Help Desk.