SafeMLS Frequently Asked Questions

How do I obtain a token?

If you do not have a token you can visit the Regional MLS locations Monday through Friday between 8:00 and 5:00

• Corporate Office: 4400 PGA Bvld Suite 700, Palm Beach Gardens, Fl 33410 e-mail for additional questions:
  
• JTHS Office: 901 W. Indiantown Road, Jupiter, Fl 33458 e-mail for additional questions:
• RASL Office: 6666 Us Highway 1 e-mail for additional questions:
  
• Boca Raton: 3200 Military Trail Suite 110 Boca Raton: email for additional questions:
  

What is a PIN?

A PIN (Personal Identification Number) is the 4-digit number, similar to your ATM card PIN number or your Supra Keypad PIN, you choose when you enroll your SafeMLS token. This can be any 4-digit number

How does this work?

It's simple...when you're ready to log in to the MLS system just push the button. The SafeMLS token will give you a one-time use password to enter. If you get an error, push the button and get another password

Is that a 5 or an S?

"S" = 5, "I" = 1, 0 = zero

My assistant uses my ID, how can we continue to do this.

It has always been against Regional MLS Rules and Regulations to share IDs and Passwords. Assistants and Secretaries can obtain their own ID. Please visit our Professional Services page for an application and more information.

I received this error: "Sorry you are currently not authorized to access the system"

Either your session has been timed out or you have been logged off the system by another user. If you are unable to re-login to the system, please contact the Help Desk.